We are currently experiencing technical issues with our Dallas AMD 7950X node. Our team is actively working to resolve the problem and restore full service as quickly as possible.
Affected services may experience downtime during this period.
We apologize for any inconvenience and appreciate your patience.
Updates will be provided as the situation progresses.
Incident reported: 05/02/2026 09:53 amFixed
We're experiencing network performance issues at our Los Angeles location due to upstream datacenter problems. The provider has been notified and is investigating. Services remain online but may experience intermittent slowdowns. Updates to follow.
Incident reported: 25/01/2026 06:38 pmFixed
We are currently experiencing issues with our Dallas server (AMD 7950X).
Our team is actively investigating the situation in coordination with the datacenter. We will provide updates and further information as soon as they become available.
Thank you for your patience.
Incident reported: 04/01/2026 09:01 amFixed
At approximately 15:06 pacific time our NOC began to see machines dropping offline in our Dallas, TX location. We are investigating
UPDATE 15:13 pacific time. We are seeing high temperatures on core network devices, we are continuing to investigate.
UPDATE 15:43 pacific time. We are seeing high temperatures across many devices that are still online. We suspect that there is an HVAC issue with the facility, and we have reached out to the facility. We are also ensuring our own on-call technicians are enroute. Further updates will be posted when information is available. All appropriate resources have been engaged.
UPDATE 15:52 pacific time. Facilities personnel have arrived at the datacenter and CRAC units are being re-energized, as well as additional rooftop units. It will take approximately 30 minutes to cool down the facility to levels that are acceptable for servers to power up without damage. Further updates will be posted when information is available.
Incident reported: 28/12/2025 07:05 pmAll services have been restored. If you are experiencing any issues with your Dallas service, please open a support ticket.
UPDATE 17:21 pacific time. All network devices have been brought back up, and we are now working on individual servers.
UPDATE 16:25 pacific time. The facility is cooling off, however still too warm to begin powering equipment back up. We estimate approximately 15 minutes more until the facility is at acceptable temperatures to begin powering equipment back up.
Migration in progress
We would like to inform you of the definitive closure of our Ashburn location. Due to ongoing issues and the high costs imposed by the datacenter, it is no longer feasible for us to maintain our server there.
We have not achieved absolutely anything, and the bandwidth invoices are far too high for the low usage we have. We transferred around 10 TB yesterday and the generated invoice was $50. This is impossible to sustain. We have requested the data center to ship the server to Kansas City. This will take time. We regret any inconvenience this may cause, but this situation is beyond our control.
Incident reported: 26/12/2025 05:36 pm
Finally, we have reached an agreement with the datacenter to prevent excessive bandwidth usage, so Ashburn is now back online. If you are still experiencing issues with your VM, please open a support ticket
The server is currently powered off to prevent additional bandwidth charges from being generated by the data center. We are waiting for a response from the data center so we can proceed with shipping the server to Kansas City
