We want to inform you that our services in Kansas City will be discontinued due to pricing changes that we do not agree with. This situation forces us to step back from operating services in Kansas City.
If you currently have a service using IP ranges 154.51.248.x or 69.87.188.x, we strongly recommend that you create a full backup of your services as soon as possible.
We understand this may cause inconvenience. At this time, we are unable to take further action. We are evaluating the possibility of relocating our hardware to another location, but no final decision has been made yet.
We will keep you informed of any updates regarding this matter.
Incident reported: 28/02/2026 09:55 pmfixed
We are currently experiencing technical issues with our Dallas AMD 7950X node. Our team is actively working to resolve the problem and restore full service as quickly as possible.
Affected services may experience downtime during this period.
We apologize for any inconvenience and appreciate your patience.
Updates will be provided as the situation progresses.
Incident reported: 05/02/2026 09:53 amFixed
We're experiencing network performance issues at our Los Angeles location due to upstream datacenter problems. The provider has been notified and is investigating. Services remain online but may experience intermittent slowdowns. Updates to follow.
Incident reported: 25/01/2026 06:38 pmFixed
We are currently experiencing issues with our Dallas server (AMD 7950X).
Our team is actively investigating the situation in coordination with the datacenter. We will provide updates and further information as soon as they become available.
Thank you for your patience.
Incident reported: 04/01/2026 09:01 amFixed
At approximately 15:06 pacific time our NOC began to see machines dropping offline in our Dallas, TX location. We are investigating
UPDATE 15:13 pacific time. We are seeing high temperatures on core network devices, we are continuing to investigate.
UPDATE 15:43 pacific time. We are seeing high temperatures across many devices that are still online. We suspect that there is an HVAC issue with the facility, and we have reached out to the facility. We are also ensuring our own on-call technicians are enroute. Further updates will be posted when information is available. All appropriate resources have been engaged.
UPDATE 15:52 pacific time. Facilities personnel have arrived at the datacenter and CRAC units are being re-energized, as well as additional rooftop units. It will take approximately 30 minutes to cool down the facility to levels that are acceptable for servers to power up without damage. Further updates will be posted when information is available.
Incident reported: 28/12/2025 07:05 pmAll services have been restored. If you are experiencing any issues with your Dallas service, please open a support ticket.
UPDATE 17:21 pacific time. All network devices have been brought back up, and we are now working on individual servers.
UPDATE 16:25 pacific time. The facility is cooling off, however still too warm to begin powering equipment back up. We estimate approximately 15 minutes more until the facility is at acceptable temperatures to begin powering equipment back up.
